Please read the following to prepare for class on 11/1:
- Red Cross case study: Building trust during a media maelstrom
- Great links to examples of social media sites tracking the fires from Voce Nation
- Step-by-step plan: Facebook crisis communications
- Social media, technology and tragedy: On YouTube, Facebook, MySpace today we are all Hokies (read entire page)
- Communicating during crisis: Use of blogs as a relationship management tool
- Slogging, and blogging, through Katrina